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News Release

May 13, 2008

Contact: Chris DeFrancesco, 860-679-3914
e-mail: cdefrancesco@uchc.edu

Focusing on Patient, Family Satisfaction

Wanted: Recent John Dempsey Hospital Patients for Advisory Council

FARMINGTON, CONN. – The University of Connecticut Health Center is seeking recent patients to serve on a volunteer Patient and Family Advisory Council.

The council will work with the Health Center’s Department of Patient Relations to maximize patient and family satisfaction with care at John Dempsey Hospital.

“We want to give our patients an active voice to guide our priorities and our planning, and who better to represent our patients than people who recently have experienced being a patient in our hospital,” says Patient Relations Director Carlene Bartolotta. “A Patient and Family Advisory Council can help us ensure that our care is patient and family centered, that patient and family concerns reach staff and leadership, and that we continue to build a positive relationship with the community.”

Patients at John Dempsey Hospital during the past 12 to 18 months are eligible to serve on the council. Applicants will be interviewed this summer, with the first monthly meeting planned for September.

“We’re looking for people who are committed to improving care, who can prepare for and attend regularly-scheduled meetings, and who can participate in the council decision-making process,” Bartolotta says.

More information about the Patient and Family Advisory Council is available by calling 860-679-3176. The application is available for download at http://health.uchc.edu/council.

UConn Health includes the schools of medicine and dental medicine, the UConn Medical Group, University Dentists, and John Dempsey Hospital. Home to Bioscience Connecticut, UConn Health pursues a mission of providing outstanding health care education in an environment of exemplary patient care, research and public service. More information about UConn Health is available at www.uchc.edu.

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